General Policies:

Check-in time from 14h00;
Check-out time is 12 noon;
Late check-out fee is € 15.00. The client, when paying this fee, can stay in the room until 16:00.
Hotel Palace do Capitão does not accept pets;
The minimum age to check-in, when alone, is 18 years;
PARKING: The hotel offers free private parking for its guests and guests. If you use our parking as a guest you will be requested to register at check-in;
In the periods of New Year, Carnival, Easter, holidays and bridges are valid the prices of high season;

Conditions and policies for children:

Cots are available for free upon prior request and hotel availability;
Children up to 2 years old stay free when accompanied by adults;
Extra beds are € 25.00 / night for both adults and children;
Please inform the hotel if you are accompanied by children, as well as their ages.

Booking confirmation:

The reservation will be automatically confirmed by customer request if it is only one night. For reservations of more than one night, the Hotel Palace do Capitão requests a bank deposit. The signal must be sent soon after confirmation of availability; Without receipt of the proof of deposit the reservation loses its validity.

Cancellation policy:

Reservations can be canceled without charge up to 3 days before the day of arrival, otherwise the signal is characterized as an indemnifying sum to the hotel.

During festive seasons (New Year’s Eve, Valentine’s Day, Carnival and Easter) reservations can be canceled without charge up to 15 days before the day of arrival, otherwise the signal is characterized as an indemnity payment to the hotel.

No Show Fee: Total Signal Amount

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